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Melba Support Services

" Individuals with a disability leading everyday lives "



Pauline and Harry Jones live in Lilydale where Harry practiced pharmacy for fifty years. Harry was a founding member of Chemway/Chemmart and a board member through the 80’s; he is also a much admired and popular member of our chemists’ golf association.

In 1963 Pauline and Harry Jones' daughter was born with hypsarrhythmia.

What is hypsarrhythmia ?

Hypsarrhythmia [hips-a-rith-me-ya] is a disorganized, chaotic pattern of brain waves that occurs in children with infantile spasms (IS) but not in other seizure disorders.

Unlike spasms, this is not a symptom that you can see.

It can only be detected by a noninvasive, painless test called an electroencephalogram (EEG).

Their daughter Susan had on average seven major convulsions with screaming every day.

Susan required 24 hour attention, never sat up and, sadly, never recognised Pauline and Harry.

Pauline and a friend (also with a disabled child), knowing how difficult it was, decided to do something about it.

They placed a tiny advertisement in the local paper inviting other mothers in the same situation to join a support group.

They were staggered when twenty mothers and their children descended on Pauline and Harry’s house.

They could not believe the need in the outer eastern area of Melbourne

The Beginning of Melba

They started a day care centre where the children could stay while their mothers could have a bit of respite to do things for themselves.

Qualified people, volunteers, business people all chipped in as their group grew and eventually the Lilydale Council got in on the act.

In 1971 a formal committee was convened – Harry Jones was elected President and held that position for 13 years.

Much hard work and money has seen Melba grow and change dramatically over almost 50 years. It will change even more with the National Disability Scheme with the existing services continuing and requiring financial support.

Melba now turns over $15 million and is a substantial operation incorporated under the Hospitals and Charities Act.

Pauline Jones was awarded an OAM for her contribution in support of the disabled.

Susan, Harry and Pauline’s daughter, died aged 13.

100% of donated funds go to Melba Support Services - unlike some other charities where funds are eaten up by costly promotions and administration.

Donations over $2 are tax deductible.


Melba Support Services

Pharmacy Support Service logo

Pharmacists' Support Service

Pharmacists supporting pharmacists

Who we are

We offer support related to the many demands of being a pharmacist in Australia. The Pharmacists’ Support Service is a free service run by pharmacists for pharmacists.

When we are available

The Service is available 365 days of the year from 8.00am to 11.00pm AEDT. If the phone is not answered within 10 rings, leave your number and your call will be returned as soon as possible.

For urgent support when we are not available call Lifeline on 13 11 14.

Victorian Chemists Golf Club proudly supports Pharmacists' Support Service.

Please click this link to view the PSS website